Course duration

(we will customise to your learning requirements and timeframe)

Target audience

This course is designed for those who need to understand and use Microsoft Teams. Upon completion of the course, participants will be able to create and manage teams and channels and chat with team members.
You will learn how to transition from chat to a call for deeper collaboration. Manage calendar invites, join meetings directly in Teams, and use chat with audio and video.

You will also learn how to integrate Teams with Microsoft SharePoint, understand the Teams Library and learn how to delete a Team within SharePoint.

Course Objectives

At the end of the course participants will be able to:

  • Understand the teams environment
  • Create and customise a team
  • Manage team members
  • Create and customise channels
  • Communicate with team members with messages
  • Use chat with audio and video
  • Manage files
  • Manage meetings
  • Access Help on Teams

Getting Started with Teams

  • What is Microsoft Teams?
  • Launching Microsoft Teams
  • The Teams Interface
  • Notifications Settings
  • Private vs public teams
  • Creating a New Team
  • Adding Team Members
  • Editing a Team
  • Leaving a Team
  • Deleting a Team
  • Using Microsoft Teams Desktop App

Using Channels

  • About Channels
  • Viewing Channels
  • Creating a Channel
  • Channel Favourites
  • Following and unfollowing a Channel


  • Posting a Message
  • Expanding the Compose Box
  • Editing a Message
  • Replying to a Message
  • Adding Files to a Message
  • Deleting a Message

Managing Messages

  • Identifying New Messages
  • Marking Messages as Read and Unread
  • Liking a Message
  • Saving a Message
  • Using Mentions
  • Using Announcements
  • Viewing Your Activity
  • Searching in Teams

Using Chat

  • Starting a Chat
  • Replying to a Chat Message
  • Continuing a Chat
  • Adding Users to the Chat
  • Chat Message Features
  • Scheduling a Meeting from a Chat Message
  • Audio and Video Calls
  • Overview of Chat Tabs
  • Managing Chats

Managing Files in a Channel

  • Viewing Posted Files
  • Creating a New File
  • Uploading a File
  • Moving Files

Managing Files in Teams

  • Using the Files Tab
  • Creating Files
  • Upload Files
  • Viewing Files
  • Managing Files
  • Finding files

Managing Calendar Meetings

  • Using the Meetings Tab
  • Using Agenda View
  • Scheduling a Meeting
  • Editing a Meeting
  • Joining a Meeting
  • Cancelling a Meeting

Teams and SharePoint

  • Group site vs Team site
  • Team document library
  • Additional SharePoint libraries/lists Pages
  • Delete the Team