Microsoft Word logo

Course duration

(we will customise to your learning requirements and timeframe)

Target audience

This course is designed for those who need to create more complex documents in Microsoft Word. Upon completion of the course, participants will be able to create, edit and format new and existing documents, apply bullets and numbering, apply borders and shading, create a mail merge, insert headers and footers and use AutoText and Quickparts.

Download the PDF Course Outline.

Course Objectives

At the end of the course participants will be able to:

  • Produce documents effectively using time saving formatting techniques such as default fonts and paragraph spacing
  • Add borders and shading to text and tables to highlight information or create title pages
  • Present effective summary information using bullets
  • Include complex numbered lists such as contract clauses
  • Present information in tabular format such as names and phone extensions, price lists, stock availability or public holiday listings
  • Use timesaving techniques such as Auto Text to insert frequently used text such as company name, job titles or standard phrases
  • Use Mail Merge techniques to produce bulk mailouts for such things as advertising flyers, invitations, tax invoices etc
  • Use Find and Replace to search and replace text such as company or department name changes
  • Add Headers and Footers to pages which contain repetitive information such as organisation name, chapter titles, page numbers or file locations

Character Formatting

  • Setting the default font
  • Character spacing
  • Using Drop Caps
  • Inserting special characters and symbols

Paragraph Formatting

  • Indenting paragraphs using the keyboard, ruler, dialog box and toolbar
  • Borders and Shading
  • Adding and removing borders to text, paragraphs and pages
  • Adding and removing shading to text and paragraphs

Bullets and Numbering

  • Creating and modifying a numbered and bulleted list
  • Picture Bullets
  • Outline numbered list

Using and Creating Tabs

  • Types of Tabs
  • Setting, moving and removing tabs
  • Tabs with dot leaders


  • Inserting a table using the toolbar, menu and Draw Table option
  • Navigating within a table
  • Selecting parts of a table
  • Inserting and deleting cells, rows and columns
  • Changing column width
  • Applying borders and shading to a table

Time Saving Techniques

  • Using AutoText to quickly insert frequently re-used text
  • Using AutoCorrect to replace common spelling and typing errors
  • Defining, locating and deleting Bookmarks

Mail Merge

  • Creating a main document and data source
  • Merging the main document and data source
  • Generating mailing labels
  • Sorting and filtering the data source

Page Layout

  • Changing the margins using the ruler and the dialog box
  • Changing margins for double sided documents
  • Altering the page orientation and size
  • Page layout default settings
  • Inserting page breaks

Headers and Footers

  • Creating headers and footers
  • Modifying and deleting headers and footers

Find and Replace

  • Using the search and replace features for text and documents

Managing Documents

  • Using Document Properties
  • Finding “lost” files
  • Finding Files

Other Word Training Courses

Word Introduction
Word Advanced

StressLess Learning, Microsoft Word Training Experts